At Glow Store, we strive to provide you with fast, reliable, and cost-effective shipping options. This Shipping and Handling Policy outlines how we handle the shipment of your orders and what you can expect regarding shipping times, costs, and procedures.

Shipping Destinations

We are pleased to offer worldwide shipping, so you can enjoy our products no matter where you are located.

Shipping Rates and Methods

Unites States Warehouse

United States

• Standard Shipping: 5-15 business days.
• Expedited Shipping: 3-7 business days.

International

• Standard International Shipping: 10-30 business days.
• Expedited International Shipping: 5-12 business days.

China Warehouse

United States

• Standard Shipping: 5-15 business days.
• Expedited Shipping: 3-7 business days.

International

• Standard International Shipping: 10-30 business days.
• Expedited International Shipping: 5-12 business days.

Shipping rates vary based on your location and the shipping method selected at checkout. You can view the available shipping options and costs before completing your purchase.

Order Processing Time

Orders are typically processed within 1-3 business days after the order is placed. During peak times such as holidays or sales events, processing times may be slightly longer. Please note that processing time is separate from the shipping time.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.

Shipping Carriers

We partner with a variety of reliable shipping carriers to ensure your order reaches you promptly and securely. The carrier used for your order will depend on your location and the shipping method selected.

Handling Fees

Glow Store does not charge additional handling fees beyond the shipping costs calculated at checkout. The shipping cost you see at checkout is the total cost you will pay for shipping your order.

Shipping Restrictions

Some products may have shipping restrictions due to local regulations or restrictions on certain items. If there are any issues with shipping your order, we will contact you as soon as possible to resolve the matter.

Customs, Duties, and Taxes

For international orders, customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and vary by country. Glow Store is not responsible for these additional charges. Please check with your local customs office for more information.

Lost or Damaged Packages

Lost Packages

If your package is lost during transit, please contact us at contact@glow.store. We will work with the carrier to locate your package or send you a replacement.

Damaged Packages

If your package arrives damaged, please take photos of the damage and contact us immediately at contact@glow.store. We will assist you with filing a claim with the carrier and ensure you receive a replacement or refund.

Delays

While we strive to meet all estimated delivery times, there may be occasional delays due to unforeseen circumstances such as weather, customs processing, or carrier issues. We appreciate your understanding and patience in such situations.

Changes to Shipping Address

If you need to change your shipping address after placing an order, please contact us as soon as possible at contact@glow.store. We will do our best to accommodate your request, but please note that once an order has been shipped, we cannot change the shipping address.

Contact Us

If you have any questions or concerns about our shipping and handling policy, please contact us at:

**Glow Store**

Email: contact@glow.store

Thank you for shopping with Glow Store! We appreciate your business and are committed to providing you with the best possible service.